Just a sample of several hundred positive customer
comments we have received:|
To Pauline the owner of Knife Zone. This is a short note to let you know that I received my Grohmann Deer and Moose knife today. It is a beautifully crafted knife and I am very pleased with it. I expect to have it for the rest of my life, and am sure I will get many years of reliable service with it. I wanted to take this opportunity to let you know that your excellent customer service has been greatly appreciated. It has been a pleasure doing business with you, and I would be pleased to recommend your company to my friends and colleagues. Please do keep in touch, and I wish you continued success with your business.
Mike from Don Mills, ON
"Thank you for your very pleasant letter, and enclosed a cheque for the rebate for shipping. I am very pleased with my purchases, and frankly, somewhat awed by your Company's professionalism when it comes to customer service. Kudos to all involved, and I'll be back. Again, 2 thumbs up!! Best regards"
Ray F from Ontario
"I just received my Cold Steel Spartan, and I am very satisfied with it. The blade is wickedly sharp right out of the box. Shipping took about 5 business days from order placement 17 March to delivery 26 March. The best part of knifezone for fellow Canadians is no brokerage fees :) I ordered a sword from the U.S. and paid $90 extra on a $240 order for shipping & customs fees. Great customer service as well. I have already placed another order with Knifezone :)
- Dan from Toronto, ON"
"I consider myself lucky to have found Knifezone.ca, they have raised the standards I have for online web stores.
The prices and selection are excellent, and I have never dealt with such friendly and helpful staff - through a web
store or in person. In addition, I was kept informed of the status of my orders from when I place up to and including
when a package is shipped, which is far more than I receive from most vendors. I am definitely a loyal customer and
I have recommended Knifezone to friends and family for any knife and tool purchases they may need to make."
Jonathan R. from Dewinton, Alberta
"It is I who should thank you and everyone else at Knifezone, since you all
are the reason that I am a repeat customer. Though your selection, prices,
and location are all boons to buying from Knifezone, the amazing service, and
the genuine friendliness exhibited by all involved is what has brought me back,
and will continue to bring me back until my collection is completed. Thank you again, for everything. Your Loyal Customer,"
Nathan T. from Richmond B.C.
I ordered a Becker BK9 from knifezone.ca ... the price wow, if I had bought from the states with the
exchange and shipping etc.. it would have cost me a fair bit more and their exchange policy is one
of the best I have seen. If you have any problems with your purchase they will stand behind you 100%
I am very happy with the way they handled themselves and as far as am concerned they will handling
all my knife needs from now on.
Knife maker Lee Brooks at BROOKS KNIVES Canada
"Hi, I just received my knife and am VERY pleased with it. It hasn't left my side yet!
I can't tell you how nice it is to have a good Canadian knife store on the web.Shopping at you're store was a pleasant experience, so you can be assured of my business in the future."
M.W. from Winnipeg, Manitoba
"The knife is BEAUTIFUL! I knew it would be nice, but it exceeds my expectations. I will be buying more, I'm sure.
Thanks for the OUTSTANDING service; dealing with you and KnifeZone has been a pleasure".
Earl D. from Rochester, New York
"I just wanted to say, also, it is so GOOD to have a Canadian site in
the business. I buy a lot of multi tools and gadgets on-line, and
when they come from the States, I have to pay upwards of 30% in
brokerage fees; this adds up on a two-hundred dollar
Gene B. from Halifax
"Thank you for your excellent service. The product is the best that I've ever seen out of Ka-bar - awesome!
Your pricing, packaging and service are the best I've experienced as a collector."
Peter G. from Surrey
"Very happy to buy Canadian. I am very grateful for the excellent customer service you are
offering. I have ordered before from US companies and I don't even get a confirmation, let alone
a second email stating the item was shipped and when I could expect it. Cu dos to you."
Scott M. from Toronto
I would like to congratulate you and Knife Zone on the way that you handled my order. This is the first time that I have made a purchase using e-commerce and had reservations about doing so, however your continued contact via email as to the progress of my purchase and user friendly site have curbed my doubts. I would also like to say that after searching for the sword for the last 4 months most other sites either didn't get back to me when I had inquired or sent me irrelevant information that I had not asked for, however you satisfied my concerns and provided the service that I required. Thank you.
Karen W. from Australia