Terms of Service / Store Policies
Returns and Refunds
There are NO Refunds or Exchanges on Sales item.
Returns, refunds, order cancellations and exchanges will be subject to a 20% restocking fee.
Orders refused delivery or not pickup and returned to us will be be charged 20% restocking fee and all costs for shipping to and shipping from our customer.
Please click here for our complete returns and refunds policy
Bank Alert - When we issue a refund or even if your order is declined the banks/credit card companies are NOT returning the money back to your account for 7-10 business days. Since we don't have your money and the banks have it, there is nothing we can do to have them release your money faster.
By shopping with Knife Zone / Digital Canoe Inc you are consenting to communication by telephone, email and fax. It is normal for us to telephone clients to verify their order and shipping address. Customers who refuse to communicate with us will be considered as possible underaged minors, which will will not serve without parental permision, and they will be banned from our website.
Prices, item availability, product specifications and photos are subject to change without notice. This means that any
differences between our website and the actual product are due to changes at the manufacturer level and are beyond our control.
By purchasing any item from KnifeZone, the buyer certifies that he/she is of legal age and in compliance with their local, state/provincial,
federal laws and importation laws for their country and is legally able to purchase these items. KnifeZone will not be held responsible for any non-compliance with any laws.
Knifezone will NOT knowingly sell knives or swords
to minors and performs random in-depth checks to ensure compliance.
Minors who attempt to purchase knives or swords without verified parental approval may be banned from purchasing from Knifezone for LIFE.
Please be sure you have used a complete "Canada Post Friendly" address for your order.
Canada Post now uses computer verification. This means that if the address is not perfect or an apartment or suite number is missing
it will get half way to its destination and then it will will be returned automatically by Canada Post. This will increase the cost of shipping
and cause a long delay, as we will need to contact you for additional shipping cost recovery before an item can be sent again.
When a buyer chooses to use their own courier KnifeZone´s responsibility to deliver any item ends when the item is accepted by their courier company.
Any damage or lose by a buyer´s own courier will be the responsibility of the buyer.
KnifeZone is not responsible for any item we ship that is confiscated by customs or any law enforcement ageny. The buyer is responsible
for items seized or impounded. Please note KnifeZone ships most products from Saskatchewan and all products from inside of Canada.
By purchasing any item from KnifeZone, the buyer agrees and certifies that KnifeZone is not responsible for any damage or injury to person or property resulting from the use or misuse of of the purchased item.
The buyer understands that he/she is responsible for the safe handling of knives or any other item
purchased. KnifeZone assumes no responsibility for any item on this site, nor its particular fitness for a particular purpose.
We reserve the right not to sell weapons to any person we deem for any reason may be a danger to themselves or others. Also to anyone we deem not responsibly enough to use the weapons we sell.
Click Here for Details
Any current production knife, sword, etc.. not displayed on the website can typically be purchased as a special order. This popular special order option for hard to find items will required a 25% non-refundable deposit in advance.
The price and availability of sales items can change without notice. There are NO Refunds or Exchanges on Sales items. We also only sell Sales items within Canada and do NOT ship these Sales items outside Canada.
We do our very best to provide our customers with the most up to date and accurate information. In the event that an error does occur, we reserve the right to correct or cancel an order at any time, or edit an order to reflect the correction, and correct the error on our website.
Limitation of Liability
KnifeZone assumes no responsibility to you or any third party for the consequences of any inaccuracy, error or omission on the website, regardless of cause.
Opinions from any manufacturer carried by Knifezone or authors expressed on the website are those of the manufacturer or author and do not necessarily state or reflect the opinions of Knifezone.ca
It is important that international customers check with local custom's or importation authorities before ordering from KnifeZone as we cannot be responsible for items that are seized or returned.
All international orders may be subject to taxes and duties in their country. These custom and tax fees are beyond KnifeZone's control and the customer is responsible for these fees.
All returned international shipments will be subject to the return shipping fees and a 25% restocking fee.